Privacy Policy

Welcome to Gurneet E Service (“we,” “our,” “us,” or “the Company”). We are a premier business registration and digital solutions provider based in India, offering services including GST Registration, FSSAI Licensing, Trademark Registration, MSME/Udyam Registration, Company Incorporation, Income Tax Filing, Website Design, Digital Marketing, and a wide range of compliance and advisory services to entrepreneurs and businesses across the nation.

At Gurneet E Service, we understand that when you entrust us with your personal and business information, you are placing significant trust in our organisation. We take this responsibility seriously and are fully committed to protecting your privacy and ensuring that your data is handled with the highest standards of security, confidentiality, and integrity throughout its lifecycle with us.

This Privacy Policy (“Policy”) applies to all users who visit our website at gurneeteservice.com (the “Website”), engage our services through any channel (online, phone, email, or in-person), submit enquiry forms, sign up for newsletters, or otherwise interact with Gurneet E Service in any capacity. By using our Website or engaging our services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

We strongly recommend that you read this Policy carefully and keep it for future reference. If you do not agree with any part of this Policy, please discontinue your use of our Website and services immediately.

To provide you with our business registration, compliance, and digital services effectively, we need to collect certain categories of information. The scope and type of data we collect depend on the nature of the service you engage with and your interactions with our platform. Below is a comprehensive breakdown of the information categories we handle.

A. Personal Information

When you engage our services or submit an enquiry, we may collect the following personal details to process your requests, communicate with you, and fulfil regulatory requirements:

• Full legal name (as per government-issued identification documents)
• Email address for correspondence and service updates
• Mobile number and alternate contact numbers
• PAN (Permanent Account Number) for tax-related filings
• Aadhaar Card details (as required by government portals for identity verification)
• Date of birth (where applicable for age verification)
• Residential and/or business address with PIN code
• Passport-size photographs for application submissions
• Digital signatures and identity documents (DIN, DSC) where mandated

B. Business & Financial Information

Depending on the service availed, we collect business-specific data necessary for regulatory filings, registration applications, and compliance procedures:

• Business name, trade name, and registered entity name
• Business registration certificates (Incorporation Certificate, Partnership Deed, MOA & AOA, etc.)
• GSTIN (GST Identification Number) if already registered
• Bank account details including account number, IFSC code, and cancelled cheque
• Financial statements, profit & loss accounts, and balance sheets (for tax filing services)
• Business premises documents — rent agreement, ownership deed, utility bills, NOC
• Product and service descriptions, HSN/SAC codes, and turnover figures
• Board resolutions, letters of authorization, and power of attorney documents

C. Usage Data & Device Information

When you visit our Website, certain technical information is collected automatically through our servers and analytics tools. This data helps us understand how visitors interact with our platform so that we can improve the user experience and ensure optimal performance:

• IP (Internet Protocol) address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device type (desktop, tablet, or mobile)
• Pages visited, time spent on each page, and navigation path through the Website
• Referral source — how you arrived at our Website (search engine, direct link, social media, etc.)
• Screen resolution and device identifiers for responsive experience optimisation

D. Cookies & Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse Website traffic, and deliver personalised content. Cookies are small text files stored on your device that help us recognise your browser and capture certain information. For detailed information on our cookie practices, please refer to Section 6 (Cookies Policy) below.

The information we collect is used in accordance with the purposes described below. We ensure that your data is processed lawfully, fairly, and only for specific, legitimate purposes that serve your interests or are required by applicable Indian laws and regulations.

• Service Delivery & Processing: Your personal and business information is used to process your service requests, prepare and file applications with government authorities (GST portal, FSSAI portal, MCA, Trademark Registry, etc.), track application status, and deliver the final certificates and documents to you in a timely manner.
• Regulatory Compliance & Filings: We use your data to ensure full compliance with applicable Indian laws including the Goods and Services Tax Act, Food Safety and Standards Act, Companies Act, Trade Marks Act, Income Tax Act, and other relevant statutory requirements. Your information is submitted to government portals only as required for the specific service you have availed.
• Communication & Updates: We use your contact details to provide service updates, application status notifications, document collection reminders, payment confirmations, renewal reminders, and important announcements related to your active services or orders. These communications are essential to keeping you informed throughout the service lifecycle.
• Service Improvement & Analytics: Aggregated and anonymised usage data helps us analyse Website performance, identify improvement areas, optimise user experience, develop new services, and make data-driven decisions to serve you better. We may also use your feedback and interaction patterns to personalise future communications and service recommendations.
• Legal Obligations & Dispute Resolution: In certain situations, we may need to use or disclose your information to comply with applicable laws, court orders, government directives, or regulatory requirements. This may include responding to legal notices, participating in judicial proceedings, or cooperating with law enforcement agencies as required under Indian law.
• Marketing & Promotional Communications: With your explicit consent, we may send you promotional materials, special offers, new service announcements, newsletters, and other marketing communications via email, SMS, WhatsApp, or phone. We respect your preferences and provide clear opt-out mechanisms for all marketing communications. You can unsubscribe or opt out at any time.

Gurneet E Service does not sell, rent, trade, or otherwise monetise your personal information to any third party for their own marketing or commercial purposes. We treat your data with the utmost confidentiality and only share it under the following specific circumstances:

A. Government Authorities & Regulatory Bodies

As a business registration and compliance service provider, sharing your information with government authorities is an inherent and necessary part of our service delivery. We submit your data to the relevant government portals and regulatory bodies as required for processing your applications, which may include:

• GSTN (Goods and Services Tax Network) — for GST Registration and return filings
• FSSAI (Food Safety and Standards Authority of India) — for food license applications
• MCA (Ministry of Corporate Affairs) — for company registration, LLP, and OPC filings
• CGPDTM (Office of the Controller General of Patents, Designs and Trademarks) — for trademark applications
• NSDL/UTIITSL — for PAN Card and TAN applications
• DGFT (Directorate General of Foreign Trade) — for IEC registration
• MSME Ministry — for Udyam Registration
• Income Tax Department — for ITR filing and related compliance
• State and local government departments — for Shop Act, trade license, and other local registrations

B. Service Partners & Trusted Vendors

We may share limited, necessary information with carefully vetted third-party service partners who assist us in delivering our services. This includes payment gateway providers for processing online transactions, cloud hosting providers for secure data storage, email delivery services for transactional communications, and government-certified facilitation centres for document processing. All partners are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than the specific service they provide to us on your behalf.

C. Legal Requirements & Law Enforcement

We may disclose your information if required to do so by law, in response to a valid court order, subpoena, government directive, or regulatory inquiry. This includes complying with investigations by law enforcement agencies, tax authorities, or any other government body acting within the scope of their legal authority. We will notify you of such disclosures unless legally prohibited from doing so, and we will limit the disclosure to the minimum information required by law.

D. Business Transfers & Restructuring

In the unlikely event of a merger, acquisition, consolidation, reorganisation, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. In such cases, we will ensure that the successor entity continues to honour this Privacy Policy and maintains equivalent data protection standards. We will notify affected users via prominent notice on our Website or by direct communication.

Protecting the security and integrity of your personal information is a top priority for Gurneet E Service. We implement robust, industry-standard security measures designed to safeguard your data against unauthorised access, disclosure, alteration, or destruction. While no system can guarantee 100% security, we employ multiple layers of protection across our digital and physical infrastructure:

• SSL/TLS Encryption: Our Website uses industry-standard SSL (Secure Sockets Layer) / TLS (Transport Layer Security) encryption to ensure that all data transmitted between your browser and our servers is encrypted and cannot be intercepted by unauthorised parties. You can verify this by checking for the padlock icon and "https" prefix in your browser's address bar.
• Secure Server Infrastructure: All your personal and business data is stored on secure, enterprise-grade cloud servers with advanced firewall protection, intrusion detection and prevention systems (IDS/IPS), DDoS mitigation, and regular security patching. Our hosting infrastructure is housed in SOC 2 Type II certified data centres with redundant power, networking, and cooling systems.
• Access Controls & Authentication: Access to your personal information is strictly limited to authorised personnel who need it to perform their job responsibilities. We implement role-based access controls (RBAC), strong password policies, mandatory two-factor authentication (2FA) for all internal systems, and regular access audits to ensure data is accessible only to those with a legitimate business need.
• Data Retention & Deletion: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable Indian laws and regulations. For regulatory filings, we maintain records for the legally mandated retention periods (typically 6 to 8 years under the Income Tax Act and GST Act). Upon request or after the retention period expires, we securely delete or anonymise your data using industry-standard data sanitisation methods.
• Regular Security Audits: We conduct periodic security audits, vulnerability assessments, and penetration testing on our systems and applications to identify and remediate potential security weaknesses. Our security practices are reviewed and updated regularly to address emerging threats and maintain compliance with the latest industry standards.

In the event of a data breach that may affect your personal information, we will promptly notify affected users and take appropriate remedial measures as required under applicable Indian data protection laws.

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our Website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owners. Gurneet E Service uses the following types of cookies on our platform:

Types of Cookies We Use

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Most web browsers are set to accept cookies by default, but you can modify your browser settings to decline cookies or alert you when a cookie is being placed on your device. Please refer to your browser's help documentation for specific instructions on managing cookie preferences. Please note that disabling certain cookies may affect the functionality and user experience of our Website, and some features may not be available to you.

Gurneet E Service respects your rights regarding your personal information and provides you with the following controls and options. We are committed to ensuring that you can exercise these rights easily and without unnecessary friction:

• Right to Access: You have the right to request information about the personal data we hold about you, including the categories of data collected, the purposes of processing, the sources from which we obtained your data, and the third parties with whom it has been shared. You can submit an access request by contacting us at query@gurneeteservice.com, and we will respond within 30 days as required under applicable data protection laws.
• Right to Correction: If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections or updates. Keeping your information accurate is essential for the proper delivery of our services, especially for government filings and compliance procedures. Please notify us immediately of any changes to your name, address, contact details, or business information.
• Right to Deletion: You may request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent (where applicable), or when the data has been retained beyond the legally mandated period. Please note that certain data may need to be retained for compliance with Indian tax and corporate laws even after a deletion request.
• Right to Data Portability: Where technically feasible, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) so that you can transmit it to another service provider of your choice. We will provide this data within a reasonable timeframe upon receiving a verified request.
• Right to Opt-Out of Marketing: You can opt out of receiving marketing and promotional communications from Gurneet E Service at any time. Every marketing email we send includes an easy-to-use unsubscribe link at the bottom. You can also contact us directly at query@gurneeteservice.com or call +91 9672596295 to be removed from our marketing database. Please note that opting out of marketing communications will not affect the delivery of service-related or transactional communications.

To exercise any of these rights, please contact our Privacy Officer at query@gurneeteservice.com or call +91 9672596295. We will verify your identity before processing any request and respond within 30 working days.

Our Website may contain links to third-party websites, online portals, government websites, mobile applications, and other external resources that are not operated or controlled by Gurneet E Service. These links are provided solely for your convenience and to help you access relevant services, government portals, or supplementary information more easily. Common examples include links to the GST portal (gst.gov.in), FSSAI portal (fssai.gov.in), MCA portal (mca.gov.in), and other government-mandated platforms.

We want to make it clear that Gurneet E Service does not have any control over the content, privacy practices, security measures, or policies of these external websites. The inclusion of any third-party link on our Website does not imply our endorsement, recommendation, or approval of the linked website, its content, products, services, or operators. We strongly advise you to review the privacy policy and terms of use of any third-party website you visit through links on our platform.

Gurneet E Service shall not be held liable for any direct or indirect damage, loss, or inconvenience arising from your interaction with third-party websites, including but not limited to data breaches, malware infections, fraudulent activities, or any other harm resulting from the use of linked external resources. You access third-party links entirely at your own risk and discretion.

The services offered by Gurneet E Service, including all business registration, compliance, tax filing, and digital marketing services, are exclusively designed for adult individuals and business entities. Our Website, services, and platform are not intended for use by individuals under the age of 18 (minors) under any circumstances.

We do not knowingly collect, store, process, or solicit personal information from children or minors under 18 years of age. If you are a minor, you are expressly prohibited from using our Website, submitting any personal information, or engaging our services. If we discover that we have inadvertently collected personal data from a minor without verifiable parental or guardian consent, we will take immediate steps to delete such information from our servers and records without delay.

If you are a parent, guardian, or authorised representative and believe that a minor has provided us with personal information in violation of this Policy, please contact us immediately at query@gurneeteservice.com. We will investigate the matter promptly and take appropriate action to remove the data from our systems.

Gurneet E Service reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, the services we offer, technological advancements, regulatory requirements, or to address any other operational needs. We are committed to keeping this Policy current, accurate, and transparent.

When we make material changes to this Policy that may affect how your personal information is collected, used, stored, or shared, we will notify you through one or more of the following channels:

• A prominent notice on the home page of our Website (gurneeteservice.com) for a minimum of 30 days
• An email notification to the email address associated with your account or previous service orders
• An SMS or WhatsApp notification to your registered mobile number for significant policy changes
• Updating the "Last Updated" date at the top of this Privacy Policy page

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website or services after the publication of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, please discontinue using our Website and services and contact us to request data deletion where applicable.

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please do not hesitate to reach out to us. We are committed to addressing your queries promptly and transparently. You can contact our Privacy Officer through any of the following channels:

We aim to respond to all privacy-related queries within 5 to 7 working days. For urgent matters, please call us directly for immediate assistance.